Automation Anywhere, Inc., dealing in Agentic Process Automation (APA), revealed the outcomes of transforming its own customer support operations using its Agentic Solutions powered by the APA System. The business…
Salesforce Expands AI Capabilities Through OpenAI Partnership
Salesforce and OpenAI have announced an expanded strategic partnership to create a new generation of employee and customer experiences, powered by Salesforce’s Agentforce 360 and OpenAI’s frontier models. This remarkable…
Oracle Launches AI Tools for Smarter Sales and Marketing
Oracle has introduced new role-based AI agents in Oracle Fusion Cloud Applications to help customer experience (CX) leaders drive revenue growth. Integrated into marketing, sales, and service workflows, these AI…